Support - SWOP

Browse the support topics below or reach out to us anytime if you have any questions via [email protected] or visit a store.

Sell FAQ

Shop FAQ

Store & Company FAQ

Ready to sell? Sign up and book a drop-off.

Store Check In Book a drop off

Book a drop off

We respect and honour Aboriginal and Torres Strait Islanders Elders We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

Privacy & Terms

Sell FAQ

Shop FAQ

Store & Company FAQ

Visit SWOP

Shop All

Book a drop off

Shop Jackets

Sell FAQ

Where can I see my SWOP credit?

Where can I use my SWOP credit?

How long is my SWOP credit valid for?

Can I use SWOP credit in the online store?

How do I download my receipt?

My drop off is stuck on ‘pending review’

I can’t make it to a store, can I still sell?

Can I get paid to a non-AU bank?

Shop FAQ

Shipping times

Shipping fees

Order status and updates

Gift cards

Exchanges and refunds

Store & Company FAQ

Accessibility and access

Philanthropy

Visit SWOP

Shop All

Book a drop off

Shop Jackets